Payments continue after cancellation

[Jan Beezley 0]

I cancelled my Evernote subscription in August but a direct debit of $17.99AUS is continuing to come out of my bank account. I cannot find a contact email to resolve this, so very frustrated. 

[gazumped 12,075]

Hi.  The Forums here are mainly user-supported,  so we can't help much with passwords or payments and refunds apart from suggesting you contact Support.  

Both subscribers and non-subscribers can contact Support through https://help.evernote.com/hc/en-us/requests/new?guest=true - use the issue type "Account" - or go via Settings in the mobile app. 

Support are busy right now,  so it may take 10-14 days to get a tech response; but you'll have a ticket number which reserves a place in the queue.

More here: https://help.evernote.com/hc/en-us/articles/21400396397587 

- And I didn't realise you posted twice or had paid through iTunes.  Please contact them.