Can't update my email

[jeannice4242 0]

Hello, 

I wanted to change the email address i use to log in to my account to my main email address, but i can't do it.

Let's say my old email address (i don't use it anymore) is Amail and the new address, my main, is Bmail. Thus, i want to change my account's email address from Amail to Bmail.

Let me explain:

-I installed Evernote on my computer; i usually only use evernote on my phone. I tried logging in with Bmail because i thought that was the one i used for my account (never logged out from the app on my phone, so didn't have to do log in before). I couldn't, so i thought i had forgotten my password, and tried sending a lit to reset it.while. When i tried,trying to reset, it indicated that the account using this address had being deactivated. Freaking out, i checked my phone to see if there was a problem with my account, but no.                                              I've just realized i used Amail to create that account.

-I wanted to change my accoun't address from Amail to Bmail so i wouldn't get confused again. Unfortunately, Evernote said that i couldn't change for Bmail because this email was already used by an account, even tho it is deactivated. 

 

 I would like to delete this deactivated account to use Bmail for the one i use, but as is it deactivated, i can't access it.

 

Can someone help me out? 

 

Thanks in advance!

[gazumped 12,074]

Hi.  Reactivate your Evernote account  |  Change your account login email address