Claudiofax 1 Posted July 20, 2023 Share Posted July 20, 2023 Hi, i used evernote with mobile version for Android for many years. Now i got a big problem I insert my notes through the fast note option in the Android widget. The notes are accepted and no issues appeared. Then i opened the App and it looks like i was not logged in... all my notes introduced in a month are lost. I loged in again.. made a test and everithing looks work again but ... after some daysi noticed again the same problem. I would like to leave Evernote because this bug is not acceptable to me but i cannot even download the present notes in a file. any help or suggestion? thanks claudio Link to comment
Level 5* gazumped 12,074 Posted July 20, 2023 Level 5* Share Posted July 20, 2023 Hi. You're posting in the Teams (business) section of the forums about (apparently) an Android issue. Please confirm your device, OS and Evernote version. I don't understand what you mean about the 'fast note' option in Android - how and where exactly are you saving your notes? There are no export options on mobile devices - are you able to log into your account on a desktop? Link to comment
Claudiofax 1 Posted July 20, 2023 Author Share Posted July 20, 2023 Thanks for your answer, As 'fast note,' I meant to say I generally use the widget to add a note. A sort of pop up appear and I add a note without opening the app. This method worked for weeks before I noticed, entering the app, I was not apparently logged in. Once I log in I noticed the latest notes were not present at all. But the nots were "accepted" and no any warning appear. My device is a OnePlus 10 running Android 13. Evernote is 10.52.1 I tried to access with a desktop version but couldn't log in because I saw there were 3 device connected, one was web version. So I cancel it... 2 times ... And Evernote said I could not add our cancel any other device. I had to subscribe 7 days free trial to log in in the desktop version. After searching a lot I found a program Evernote2Onenote (something similar) to transfer the notes on OneNote. Finally this was done. I like Evernote in it's free version but cannot accept the risk to loose notes again. Thanks Claudio 1 Link to comment
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