M. N. 6 Posted July 20, 2023 Share Posted July 20, 2023 I logged in today, but only receive a white screen on my app. I checked and my version is up to date for Android app. I rebooted my phone and still blank and I cannot see any of my notes. I logged in by Chrome browser on my phone (Galaxy S23) and I see a SSL error. See attached file. I would greatly appreciate help. 1 Link to comment
Level 5* gazumped 12,074 Posted July 20, 2023 Level 5* Share Posted July 20, 2023 Hi. Try uninstalling the app / power the device off and on again / re-download and install. Link to comment
Barry Vickers 0 Posted July 22, 2023 Share Posted July 22, 2023 I am having same problem as original poster M.N. (and just today posted new question about this prior to locating this thread). Question - if I do as you say above and uninstall Evernote and then reinstall EN app are my many previously created EN data files still retained? Speaking of the EN data files where are they stored locally on my Android 12 phone platform, I could not locate or identify them? I use free Evernote and currently have ver 10.52.1 Thank you. --Barry Link to comment
Level 5* gazumped 12,074 Posted July 24, 2023 Level 5* Share Posted July 24, 2023 On 7/22/2023 at 6:39 AM, Barry Vickers said: are my many previously created EN data files still retained? Hi. Please don't dive around betwwen threads - it tends to make us dizzy... stick to one conversation where you can! I answered your other post with information about the web client. Sign in to Evernote.com and you should be able to see the parent copy of all your notes on Evernote's servers. Unless you specifically opted to download those notes to your mobile, you won't have any accessible notes there - recently used notes will be in local temporary storage; but everything should be available online. Link to comment
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