Formatted Printing Disappeared With Latest Update

[Gary P Brown 1]

Using:

10.58.5-win-ddl-public (4156)
Editor: v172.19.3
Service: v1.69.4

Font stuff, line spacing, etc. all go away when trying to print.

What do I need to do to get my note to print like it looks in Evernote.

Yeah, my 75-yr old visually-impaired bride needs to be able to read the grocery list.

TIA

[gazumped 12,074]

Hi.  Congratulations to the happy couple,  sorry for the eyesight issues - can you explain exactly how you're printing the note and what device you're printing to?  Here's Evernote's generic help page on that - Print notes

[Gary P Brown 1]

I use:

1. Select the note I wish to print
2. Click File > Print Note... from the menu bar

It started to fail on two different HP LaserJet printers after a recent update where this disappeared:  Click Note > Print note from the menu bar

The failure shows up in the "Loading Preview...."

[gazumped 12,074]

6 hours ago, Gary P Brown said:

It started to fail on two different HP LaserJet printers

Are you saying this used to work perfectly but now does not?  If so and you're a subscriber,  I'd say raise it with Support.  If you're using the Free app you can still give Evernote the feedback.  Meantime you could try printing to PDF and then printing that file,  or use a word processor that does work with your printer and attach the document file to your note.

[Gary P Brown 1]

Yes, it worked perfectly for this subscriber at least the past 7 years. and I have already created .pdf files, used a word processor, gmail drafts, etc.

What a pain.

How do I get support to read this thread?

[gazumped 12,074]

8 hours ago, Gary P Brown said:

How do I get support to read this thread?

You don't.  If you're a subscriber - https://help.evernote.com/hc/requests/new;  otherwise https://twitter.com/evernotehelps. or a feedback link somewhere.

[Gary P Brown 1]

Have contacted Support and they are still working on it.

Prints fine with web version.

print format works: 10.57.10
https://www.filepuma.com/download/evernote_10.57.10-35309/
print format fails: 10.58.8