Jump to content

My changes on notebooks and stacks are gone!


Recommended Posts

Yesterday I spent hours reorganizing and renaming my notebooks and stacks in the Android app. After it, I started moving notes from one notebook to another, but today I found out that most of my changes were gone.

Evernote has become extremely unreliable after the introduction of real time collaboration and AI Note Cleanup and I'm almost regretting having paid for the yearly subscription.

Link to comment
  • Level 5

Hello, and welcome to the forums. Just to be clear, these are user-to-user forums, not Evernote support staff. That said, there have been other reports of slow syncing from Android (which may explain what happened), though in general the new syncing structure that enables real-time editing collaboration is making syncs much faster. (AI cleanup is not involved, since that is not always-on, but has to be invoked for particular notes by the user.) But that applies to individual notes (each of which has to be converted to the new structure when first opened). How it would relate to notebooks and stacks I don't know. Since you have a paid subscription, it might be worth contacting support (through the Support link in Settings on the Android app). You can attach an activity log to that, which might help them pin down the problem. But if it's a one-time sync issue, there may not be much they can do.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...