Market 0 Posted December 28, 2022 Share Posted December 28, 2022 I can not start the app. Get and error every time. I have to uninstall the app and re-download it a new version of the app from the App Store and I still get the same error. Here are the specifics: ranslated Report (Full Report Below) ------------------------------------- Process: Evernote [79625] Path: /Applications/Evernote.app/Contents/MacOS/Evernote Identifier: com.evernote.Evernote Version: 10.50.10 (459624) App Item ID: 406056744 App External ID: 853859159 Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-12-28 16:16:28.7529 -0500 OS Version: macOS 13.1 (22C65) Report Version: 12 Anonymous UUID: 159AD031-4B80-D69A-3999-108C2E929CDF Sleep/Wake UUID: 2CCA75D6-EC9C-4B5E-8AFA-AF0714A05833 Time Awake Since Boot: 60000 seconds Time Since Wake: 28194 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x00000001915901d0 Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5 Terminating Process: exc handler [79625] Application Specific Signatures: SYSCALL_SET_PROFILE Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_secinit.dylib 0x1915901d0 _libsecinit_appsandbox.cold.5 + 92 1 libsystem_secinit.dylib 0x1915901bc _libsecinit_appsandbox.cold.5 + 72 2 libsystem_secinit.dylib 0x19158f510 _libsecinit_appsandbox + 1756 3 libsystem_trace.dylib 0x185cb9424 _os_activity_initiate_impl + 64 4 libsystem_secinit.dylib 0x19158ede0 _libsecinit_initializer + 80 5 libSystem.B.dylib 0x1915a56c0 libSystem_initializer + 272 6 dyld 0x185bfb7c4 invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 156 7 dyld 0x185c40214 invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 340 8 dyld 0x185c33524 invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 524 9 dyld 0x185be02d8 dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 296 10 dyld 0x185c32548 dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 192 11 dyld 0x185c3fbf4 dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 516 12 dyld 0x185bfb69c dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 176 13 dyld 0x185c04a80 dyld4::PrebuiltLoader::runInitializers(dyld4::RuntimeState&) const + 44 14 dyld 0x185c1e324 dyld4::APIs::runAllInitializersForMain() + 76 15 dyld 0x185be4dd8 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3500 16 dyld 0x185be3dc4 start + 2404 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x000000000000003f x1: 0x0000000191590b65 x2: 0x0000000000000000 x3: 0x000000016fdcd6ef x4: 0x0000000000000000 x5: 0x000000016fdcd540 x6: 0x0000000000000029 x7: 0x0000000000000b30 x8: 0x00000001def0e258 x9: 0x0000000191590b66 x10: 0x0000000000000200 x11: 0x000000016fdcd0b0 x12: 0x0000000000000001 x13: 0x0000000000000001 x14: 0x0000000000410811 x15: 0x0000000000410811 x16: 0x0000000185d5783c x17: 0x00000001e60b50d0 x18: 0x0000000000000000 x19: 0x000000016fdcd6b0 x20: 0x0000000185e49fbd x21: 0x0000000152904350 x22: 0x0000000152904440 x23: 0x0000000152904660 x24: 0x0000000000000041 x25: 0x0000000191590ddd x26: 0x0000000000000000 x27: 0x0000000191590e21 x28: 0x0000000000000001 fp: 0x000000016fdcd560 lr: 0xe06c8001915901bc sp: 0x000000016fdcd540 pc: 0x00000001915901d0 cpsr: 0x60001000 far: 0x00000001def0e258 esr: 0xf2000001 (Breakpoint) brk 1 Binary Images: 0x19158e000 - 0x191590fff libsystem_secinit.dylib (*) <82513dc5-565f-3a4e-9431-4511fb0c22fa> /usr/lib/system/libsystem_secinit.dylib 0x185cb2000 - 0x185ccbfff libsystem_trace.dylib (*) <616f473a-eb21-377d-b3b4-f1581f127f0d> /usr/lib/system/libsystem_trace.dylib 0x1915a4000 - 0x1915a5fff libSystem.B.dylib (*) <8d5887c4-4ee2-3b8c-8533-255448018ffe> /usr/lib/libSystem.B.dylib 0x185bde000 - 0x185c68b63 dyld (*) <487cfdeb-9b07-39bf-bfb9-970b61aea2d1> /usr/lib/dyld External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%) Writable regions: Total=32.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=32.1M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 1 Kernel Alloc Once 32K 1 MALLOC 20.1M 12 MALLOC guard page 96K 5 STACK GUARD 56.0M 1 Stack 8176K 1 VM_ALLOCATE 32K 1 __AUTH 1881K 350 __AUTH_CONST 24.2M 568 __CTF 756 1 __DATA 15.5M 560 __DATA_CONST 33.4M 574 __DATA_DIRTY 1977K 226 __FONT_DATA 2352 1 __LINKEDIT 771.0M 4 __OBJC_CONST 4680K 316 __OBJC_RO 65.4M 1 __OBJC_RW 1986K 1 __TEXT 686.7M 594 dyld private memory 512K 2 shared memory 32K 2 =========== ======= ======= TOTAL 1.7G 3222 ----------- Full Report ----------- {"app_name":"Evernote","timestamp":"2022-12-28 16:16:29.00 -0500","app_version":"10.50.10","slice_uuid":"4c4c44df-5555-3144-a14f-693e0147be62","adam_id":"406056744","build_version":"459624","platform":1,"bundleID":"com.evernote.Evernote","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.1 (22C65)","roots_installed":0,"name":"Evernote","incident_id":"A55C599A-2F5F-4D1F-A70F-706B52BF275B"} { "uptime" : 60000, "procRole" : "Unspecified", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "Macmini9,1", "coalitionID" : 6383, "osVersion" : { "train" : "macOS 13.1", "build" : "22C65", "releaseType" : "User" }, "captureTime" : "2022-12-28 16:16:28.7529 -0500", "incident" : "A55C599A-2F5F-4D1F-A70F-706B52BF275B", "pid" : 79625, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2022-12-28 16:16:28.7181 -0500", "procStartAbsTime" : 1450511506601, "procExitAbsTime" : 1450512335363, "procName" : "Evernote", "procPath" : "\/Applications\/Evernote.app\/Contents\/MacOS\/Evernote", "bundleInfo" : {"CFBundleShortVersionString":"10.50.10","CFBundleVersion":"459624","CFBundleIdentifier":"com.evernote.Evernote"}, "storeInfo" : {"storeCohortMetadata":"10|date=1671631200000&sf=143441&pgtp=Search&pgid=osx&prpg=Genre_25204&ctxt=Search&issrch=1&imptyp=card&kind=macSoftware&lngid=1","itemID":"406056744","deviceIdentifierForVendor":"D7E22BB1-8B23-5553-8D43-0564933B9A14","thirdParty":true,"softwareVersionExternalIdentifier":"853859159"}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.evernote.Evernote", "crashReporterKey" : "159AD031-4B80-D69A-3999-108C2E929CDF", "responsiblePid" : 79538, "wakeTime" : 28194, "sleepWakeUUID" : "2CCA75D6-EC9C-4B5E-8AFA-AF0714A05833", "sip" : "enabled", "exception" : {"codes":"0x0000000000000001, 0x00000001915901d0","rawCodes":[1,6733496784],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"}, "termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":79625}, "os_fault" : {"process":"Evernote"}, "asiSignatures" : ["SYSCALL_SET_PROFILE"], "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : 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"path" : "\/usr\/lib\/system\/libsystem_trace.dylib", "name" : "libsystem_trace.dylib" }, { "source" : "P", "arch" : "arm64e", "base" : 6733578240, "size" : 8192, "uuid" : "8d5887c4-4ee2-3b8c-8533-255448018ffe", "path" : "\/usr\/lib\/libSystem.B.dylib", "name" : "libSystem.B.dylib" }, { "source" : "P", "arch" : "arm64e", "base" : 6538780672, "size" : 568164, "uuid" : "487cfdeb-9b07-39bf-bfb9-970b61aea2d1", "path" : "\/usr\/lib\/dyld", "name" : "dyld" } ], "sharedCache" : { "base" : 6538133504, "size" : 3434283008, "uuid" : "00a1fbb6-43e1-3c11-8483-faf0db659249" }, "vmSummary" : "ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%)\nWritable regions: Total=32.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=32.1M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nKernel Alloc Once 32K 1 \nMALLOC 20.1M 12 \nMALLOC guard page 96K 5 \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 32K 1 \n__AUTH 1881K 350 \n__AUTH_CONST 24.2M 568 \n__CTF 756 1 \n__DATA 15.5M 560 \n__DATA_CONST 33.4M 574 \n__DATA_DIRTY 1977K 226 \n__FONT_DATA 2352 1 \n__LINKEDIT 771.0M 4 \n__OBJC_CONST 4680K 316 \n__OBJC_RO 65.4M 1 \n__OBJC_RW 1986K 1 \n__TEXT 686.7M 594 \ndyld private memory 512K 2 \nshared memory 32K 2 \n=========== ======= ======= \nTOTAL 1.7G 3222 \n", "legacyInfo" : { "threadTriggered" : { "queue" : "com.apple.main-thread" } }, "trialInfo" : { "rollouts" : [ { "rolloutId" : "60f8ddccefea4203d95cbeef", "factorPackIds" : { }, "deploymentId" : 240000021 }, { "rolloutId" : "5ffde50ce2aacd000d47a95f", "factorPackIds" : { }, "deploymentId" : 240000228 } ], "experiments" : [ ] } } Model: Macmini9,1, BootROM 8419.60.44, proc 8:4:4 processors, 8 GB, SMC Graphics: Apple M1, Apple M1, Built-In Display: LG HDR 4K, 3840 x 2160 (2160p/4K UHD 1 - Ultra High Definition), Main, MirrorOff, Online Memory Module: LPDDR4, Micron AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Sep 3 2022 03:37:22 version 18.20.379.4.7.8.143 FWID 01-e3c71b50 Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Ethernet, Ethernet, en0 Network Service: Wi-Fi, AirPort, en1 USB Device: USB30Bus USB Device: USB3.2 Hub USB Device: BUP Slim Mac SL USB Device: USB3.2 Hub USB Device: USB2.1 Hub USB Device: MB5400 series USB Device: 5 Pound USB Postal Scale USB Device: USB2.1 Hub USB Device: Anker PowerConf C200 USB Device: USB31Bus USB Device: USB3.0 Hub USB Device: USB3.0 Card Reader USB Device: USB2.0 Hub USB Device: Poly BT600 USB Device: Anker USB-C Hub Device USB Device: USB31Bus Thunderbolt Bus: Mac mini, Apple Inc. Thunderbolt Bus: Mac mini, Apple Inc. Link to comment
Level 5 PinkElephant 8,696 Posted December 29, 2022 Level 5 Share Posted December 29, 2022 We are not support, and we can’t interpret your system report. Contact support, send them the report, the devs may be able to make some sense out of it. I have EN installed on 2 Macs (1 Intel, 1 M1) without any problem. If you run into an installation problem with ANY app on a Mac, usually there went something wrong during installation, and is now blocking any next installation attempts. In such a case get yourself the app AppCleaner. Use it to remove ALL traces of a program from the drive. Then restart the Mac, and install again. Link to comment
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