fiveagle 0 Posted December 7, 2010 Share Posted December 7, 2010 Hi all,One month ago I have purchased an 1 month premium subscription. Yesterday it expired but today I am still labeled as premium with 500mb ready to fill and no ads. I planned to wait that the month expired and then to purchase a new 1 year plan, my idea was to try premium features before buy a whole year. I thought that after the month my account simply switch back to free plan. But this morning I have received an e-mail from evernote saying that they cannot manage to retrieve money from my credit card for the renew plan....but I haven't ever say to automatically renew it! I have bought only a month, I was going to buy the year plan this afternoon. So I tried to eliminate my credit card number from account settings in evernote....nothing I can't leave it empty. So I tried to buy an year plan, but I can't because I am already premium. I don't want to simply change my payment option to the new one because I fear that they will go to take the money for another month plan instead of year one.So that is my problem. How can I solve it. Do I have to deactivate something in my settings or what?In order to make my situation simpler to understand, I have to say that the credit card used for the one month payment cannot be reused for a new payment. Because it is a virtual credit card, son of my real one, made for only one operation and with the exact of necessary money. Then it expires. Link to comment
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