Additions to notes aren't saving.

[Aggressively Sensitive 3]

Two times in the last two days, I've made additions to a note, only to come back later and find that some of it is missing.

Both have been the same note and both times it's been important content that is now just gone and seemingly can't be brought back.

How can I prevent this? I've been using and loving Evernote for ten years and have been incredibly patient with the app being redone, but this is bad enough that I'm seriously considering switching to another program. I feel like I can't trust Evernote now.

My app is up to date. My phone software is up to date. Both times this happened I made sure to hit the little check mark in the corner to sync the data, like I do every time I make changes to a note, and went out of the note back into the main note selection screen.

Is there any possible way to get back what was lost?

[Boot17 1,450]

2 minutes ago, Aggressively Sensitive said:

Is there any possible way to get back what was lost?

If it happened to sync to the server and a revision of it was saved, then you could restore to one of those versions. But in your case it sounds like it didn't sync for whatever reason...

I know EN is working on a complete upgrade of their sync architecture this year. Hopefully it happens soon, but unfortunately that won't help you with this current problem.

You can open a ticket with support and check with them (if you are a subscriber).

[Aggressively Sensitive 3]

1 minute ago, Boot17 said:

If it happened to sync to the server and a revision of it was saved, then you could restore to one of those versions. But in your case it sounds like it didn't sync for whatever reason...

I know EN is working on a complete upgrade of their sync architecture this year. Hopefully it happens soon, but unfortunately that won't help you with this current problem.

You can open a ticket with support and check with them (if you are a subscriber).

I don't have access to previous versions, I'm on the free plan. Later today I'm going to do a free trial to see if it synced. If the free trial lets me open tickets I'll also do that to see if there's a way to prevent this in the future.