dmathur152 0 Posted June 2, 2022 Share Posted June 2, 2022 Hello, Throughout your website and app there is no phone number or email support information. I have been an active user of Evernote and recently was logged out of my account. Unfortunately, the email address I associated with the account was an old Work email. I no longer work at that facility. When trying to log back into the account, it says that a recovery password was sent to the email address which I no longer have access to. I was using the account for personal files which I can no longer access. Can the email address associated with account be changed so that I can reset the password and access it? Link to comment
Evernote Expert agsteele 3,059 Posted June 2, 2022 Evernote Expert Share Posted June 2, 2022 These forums are user to user. You can contact support at https://help.evernote.com/hc/en-us/requests/new This is available via the contact page which is listed at the bottom of all the website pages. Link to comment
dmathur152 0 Posted June 2, 2022 Author Share Posted June 2, 2022 This link does not provide an area to ask a question. It takes you prompt by prompt to most common questions but the choices do not match my question. Link to comment
Evernote Expert agsteele 3,059 Posted June 2, 2022 Evernote Expert Share Posted June 2, 2022 Scroll down after selecting the closest options and you'll see a submit ticket option. Link to comment
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