AlexandraPallvid 1 Posted June 2, 2022 Share Posted June 2, 2022 Hi! Since yesterday i have experienced some problems regarding parts of my notes disappearing. This has happened in multiple notebooks, and i can't find an explanation for why the notes would disappear.. For example i have on note where i write my to do's for everyday and during since yesterday i've had problems with the to do's regarding yesterday and today partly disappearing (the headline/date still remains but the checkboxes are gone). I've rewritten then multiple times but the same thing keeps happening.. Have someone experienced the same problem and what could be the solution? I have really enjoyed using Evernote but i can't keep using it if this doesn't stop.. Best wishes, Alexandra 1 Link to comment
Level 5 PinkElephant 8,242 Posted June 2, 2022 Level 5 Share Posted June 2, 2022 When weird things happen in one of the desktop clients, it often helps to enforce a rebuild of the local database from the server. This is how on a Mac: Go to the Evernote menu, Preferences, and uncheck „Keep data when leaving“ Log out of EN (File menu), quit EN (cmd-q). When asked confirm "Remove Data from This Device". If you want to be very sure, restart the Mac Open EN, log back in, wait for it to run an initial sync. Link to comment
AKnotes 0 Posted June 27, 2022 Share Posted June 27, 2022 Have been experiencing the same issue over and over. Portions of my notes disappear mysteriously. I mostly use the desktop app. Really frustrating! Is there a fix? Link to comment
Level 5 PinkElephant 8,242 Posted June 27, 2022 Level 5 Share Posted June 27, 2022 Which version are you running ? If not yet updated, get 10.39. Link to comment
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