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India RBI Update


Shane D.

Idea

  • Level 5

Hello everyone,

In keeping with the Reserve Bank of India (RBI) mandate for auto-renewing subscriptions implemented last year, Evernote is happy to announce that all customers may use direct credit card payments for their paid service once more.

New and existing credit card subscribers in India will now be prompted to pay via a dedicated link when upgrading or renewing their subscriptions.

For new customers: When upgrading directly via Evernote’s website, you will see a dedicated Pay Now button that prompts you to accept the terms and conditions of the subscription and then to enter your credit card details to complete the purchase.

For existing customers: When the auto-renewal of any credit card-based subscriptions is due, you will receive an email notification with a link to access your Billing page and pay your invoice. You may complete the payment of your invoice by navigating to your Billing page and selecting the option to Pay Now. You will be prompted to accept the terms and conditions of the subscription and then enter your credit card details to complete the payment.

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Please note that iTunes and Google Play purchases are not impacted by these changes, and any subscriptions managed through these app stores will not change.

If you need any assistance with a credit card payment, please reach out directly to @Anibal I..

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