Where Are My 371 Scans (aka Scanning for Dummies)

[Rivers_Liz 0]

Hello, Might someone be able to please help me? 

I had 371 or so scans earlier today, and now it only reads as “1/1”. 
When I try to search for the scans I get a message that I’m logged out; I re-logged back in and they are not there. Please help.

 

Thank you! 

[PinkElephant 8,346]

What do you mean by „I had 371 scans …“ ?

Where did you have them ? Which client, what OS & device ? How were they created, what was the next (expected) step ?

And what did you do before they disappeared ?

A little more details would make it easier to understand.