Lost all of my notes - basic plan

[denise.disciascio 1]

Today I tried accessing my notes through my iOS App, and was prompted to sign in. I signed in through my account that was activated in 2018, and am unable to access or find any of my saved notes. I cannot locate any support phone numbers, contacts, email addresses, or how to submit a ticket to help resolve the issue. Would someone from Evernote please message me directly to help navigate the issue? Thanks!

[gazumped 12,070]

19 hours ago, denise.disciascio said:

Would someone from Evernote please message me directly to help navigate the issue?

Hi.  I'm afraid free accounts don't get email support,  and no-one gets callback support.  We're mainly user 2 user here - you may find that you've inadvertently exceeded the device limit on your account,  or that when you logged in you inadvertently created a brand new account.  Try logging out and log back in carefully.  Also see the pages linked below...

Understanding the device limit

I reset my password and don't see any notes in my account