rachellaforge.ca 0 Posted June 22, 2021 Share Posted June 22, 2021 I clic on the app icon to open the app as usual and nothing apear. In the Task Manager, Evernote is open but run to 0% Link to comment
Level 5 PinkElephant 8,785 Posted June 23, 2021 Level 5 Share Posted June 23, 2021 Have you ever really quit the app from the menu, or only closed it by clicking the X ? If you only closed it, try quitting from the menu. Then restart. Link to comment
Guest Posted June 23, 2021 Share Posted June 23, 2021 Please send logs if you can - https://help.evernote.com/hc/en-us/articles/208314078 They can also be found at C:\Users\USERNAME\AppData\Roaming\Evernote\logs for the direct download client. MS Store client is more complicated. Link to comment
rachellaforge.ca 0 Posted July 7, 2021 Author Share Posted July 7, 2021 The link: C:\Users\USERNAME\AppData\Roaming\Evernote\logs for the direct download client. doesnt work. Link to comment
Level 5 PinkElephant 8,785 Posted July 7, 2021 Level 5 Share Posted July 7, 2021 @rachellaforge.ca Don't post any personal information as activity logs in the forum. I don't want to interfere with EN staff, but in the end you probably need to uninstall (use an uninstaller like Revo Uninstaller) and reinstall the app. Use the direct download from the EN website to get the software. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now