Ken VE 0 Posted June 5, 2021 Posted June 5, 2021 I'm having this issue on EN 10.10 on Galaxy S10+ Android version 11I I have to remove the pre selected tags from EVERY clip. In addition to this it asks me to save the last clip that I already saved whenever I open it. Also, the curser backs up one letter when I swipe using gboard or Samsung keyboard. it does not do this in other apps and only recently started. This is making this app useless for me.
MatC 29 Posted June 8, 2021 Posted June 8, 2021 The cursor jumping back one character happens to me too, it's infuriating! Seems random, but seems to happen with certain words more than others. Maybe every 5 to 10 words at a guess, and I don't tend to notice to a few words later, so have to go back and correct half a sentence. 1
Ken VE 0 Posted June 8, 2021 Author Posted June 8, 2021 Exactly! It happens with every note I make but I haven't paid attention as to it happening to specific words. I do see it happen with words that end in e but I don't know enough to say that it's a pattern.
howard635 1 Posted June 8, 2021 Posted June 8, 2021 The same is happening to me. It started a few days ago, and only when swiping. I'm using a Samsung S21 Ultra. I was using the Samsung keyboard, so installed and switched to the Gboard, but the same thing is happening. It's only doing it with Evernote on the first word of any new line, not with any other app I use. Very frustrating because I have to tap at the end of the first word in any new line so the cursor goes to the end of the word so I can continue to swipe. When typing it works as expected, but I do pretty much all my text entry with swipe, so this is slowing me down a lot. 1
MatC 29 Posted June 8, 2021 Posted June 8, 2021 Seems to mostly happen on the first word on a new line. See below for an example. I've submitted a support request including this video. screen-20210608-202758~2.mp4 1 1
Ken VE 0 Posted June 8, 2021 Author Posted June 8, 2021 You're right. It does it for my first word consistently. I'm curious to see what they say on your report ticket.
MatC 29 Posted June 9, 2021 Posted June 9, 2021 Got a response to my support ticket... --- Please be advised that Evernote is totally aware of this issue and rests assured that our development team is already working hand in hand to get this issue sorted out as soon as possible. I sincerely apologize that we provided you this experience. It is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer you exceptional service. --- 1 1
Ken VE 0 Posted June 9, 2021 Author Posted June 9, 2021 That's good to hear that they are working on it. I hope they figure it out soon. Thanks for posting that
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