Variag 1 Posted December 19, 2020 Share Posted December 19, 2020 So I changed my profile picture. While the legacy client immediatly shows the new profile picture, the new client (10.5.7) does not. Restarting the client does not help, nor does logging in and out again. I opened a support ticket but in the meantime, what else can I do? 1 Link to comment
Robin R 1 Posted January 16, 2021 Share Posted January 16, 2021 I'm having the same issue. If there are any updates, I would appreciate them. 1 Link to comment
Martin S. 0 Posted January 22, 2021 Share Posted January 22, 2021 ... same issue here ... I opened a support ticket Link to comment
Yoritsugu 0 Posted January 27, 2021 Share Posted January 27, 2021 Same here. Interestingly, name changes DO update. Link to comment
Yuelin Xie 1 Posted February 12, 2021 Share Posted February 12, 2021 The Client for Windows is also having the same problem. I can't believe that this problem is still here after a whole year. Link to comment
Yuelin Xie 1 Posted February 12, 2021 Share Posted February 12, 2021 Did any of you got your profile pictures fixed? How did you guys open a support line? I cannot find anywhere to do so. Really appreciate any help!! Link to comment
Reece M 3 Posted February 17, 2021 Share Posted February 17, 2021 (edited) On Windows at least, looks like if you close Evernote and rename or delete %APPDATA%\Evernote\resource-cache You pfp will update when the app is relaunched edit: Deleting and redownloading the iOS app fixed this issue there as well for me Edited February 19, 2021 by Reece M Include additional workaround fix for iOS app 1 2 Link to comment
Yuelin Xie 1 Posted March 6, 2021 Share Posted March 6, 2021 On 2/17/2021 at 5:08 PM, Reece M said: On Windows at least, looks like if you close Evernote and rename or delete %APPDATA%\Evernote\resource-cache You pfp will update when the app is relaunched edit: Deleting and redownloading the iOS app fixed this issue there as well for me MY GUY YOU ARE A GENIUS! 1 Link to comment
Paolino05 0 Posted July 21, 2021 Share Posted July 21, 2021 On 2/17/2021 at 9:08 PM, Reece M said: On Windows at least, looks like if you close Evernote and rename or delete %APPDATA%\Evernote\resource-cache You pfp will update when the app is relaunched edit: Deleting and redownloading the iOS app fixed this issue there as well for me Grazie!!! Link to comment
Dylan Dawson 0 Posted February 24, 2022 Share Posted February 24, 2022 I have deleted and downloaded the app several times and my profile photo is still not updated. Any solution for this, v annoying! Link to comment
Level 5 PinkElephant 8,755 Posted February 25, 2022 Level 5 Share Posted February 25, 2022 On which operating system are you running EN ? Link to comment
wduda 0 Posted September 7, 2022 Share Posted September 7, 2022 On macOs the folder is located in: /Users/%USERNAME%/Library/Application Support/Evernote/resource-cache Link to comment
gr1lly 0 Posted June 18, 2023 Share Posted June 18, 2023 For me this is solved: When I update my profile picture, save the changes in the profile page and then quit and restart Evernote on macOS, the profile picture is updated. Link to comment
Level 5 PinkElephant 8,755 Posted June 19, 2023 Level 5 Share Posted June 19, 2023 Sometimes it helps to log out of the account. Quit the app, reopen it and log back in. This will draw new settings from the server. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now