Syncing issues with version 10.2

[Laura A 10]

Hello, 

I created 2 important notes this afternoon but they have absolutely disappeared and I cannot find them anywhere. I’ve looked in the Trash, did a search using key words in the notes, and looked on Evernote Web without any success. I created the notes using an iPhone 8 Plus, Evernote version 10.2. The activity log from today is below:

[Sun Dec 06 2020 13:47:50:0458]  WARN: conduit-core:  Service did not return a snippet for note c3f9cfb1-95ed-b862-dbd5-393ec48fbeb4 [native code]
[Sun Dec 06 2020 13:47:52:0965]  WARN: conduit-core:  Service did not return a snippet for note c3f9cfb1-95ed-b862-dbd5-393ec48fbeb4 [native code]
[Sun Dec 06 2020 17:44:32:0765]  WARN: conduit-core:  DataConsumer.runConsumer caught error undefined is not an object (evaluating 't.params[v.prev]')

Any advice on how I might be able to recover the notes? Any and all help would be greatly appreciated. 
 

Thank You.

[goguma 0]

I have been having this same issue for the past 3 days now

[PinkElephant 8,284]

No idea. The error codes say there was probably content not received by the app.

Either the content was a problem (depends on what was clipped), or something went wrong on import. Maybe there is something left deep in the share function, but I would not count on it.

To eliminate problems with the iOS installation, you can do this:

• Uninstall the app, dump all data
• Switch the iPhone completely off, wait a little, switch on again (Apple logo must show)
• Reinstall the app, log in, and now wait until it has completely synced

[Laura A 10]

17 hours ago, goguma said:

I have been having this same issue for the past 3 days now

I’m really sorry to hear that. I think I will use Evernote Web as much as I can until the issue is resolved. It seems like there is a bug in the new iOS version 10.2 because there was nothing unusual about the notes that I lost. They were just like my other thousands of notes and I’m not sure why all of a sudden Evernote could not sync them or save them to the Evernote server. Very perplexing. 

[Miskmask 1]

I’m having the same syncing and random disappearing notes issues. Today was particularly tiresome as I lost two notes, and others couldn’t synch between ios10.2 and my Mac. 

[Tim2450 0]

Same issue for me. Not creating new notes but adding content/information on existing notes not saving. Sometimes a couple of days worth.

[Bigscreentom 0]

Same here. New notes I input on phone don’t get saved on my iPhone XR. Also, not seeing anything at all in all notes section while I have thousands of notes.