Premium account has 60mb limit

[KateKate 0]

I have a premium account, bu I can not add any note, because the system thinks I habe 60mb Limit. 
This is super critical bug, I can not work because of that

[Shane D. 1,823]

@KateKate 

Is there any chance you're signed into a new/different account?

In Evernote on your iPhone, please do this:

• Tap the hamburger menu on the bottom left hand corner
• Tap the gear icon at the top right of the menu
• Tap on Account
• Under 'switch accounts' there should be a check mark to the right of the account you're currently signed-in to
• Is the email address listed there correct?

[KateKate 0]

Hi Shane,

On the picture you can clearly see, that I have a premium account. And then below the limit of 60mb. The account I am using is the same everywhere.

 

If today the problem will not be fixed, I will cancel the subscription and find another product. I was a loyal user for a long time, but this is a dealbreaker for me, I simply can not work.

Best, 

Kate

[myriamozuna 0]

hace 14 horas, KateKate dijo:

I have a premium account, bu I can not add any note, because the system thinks I habe 60mb Limit. 
This is super critical bug, I can not work because of that

Tengo el mismo problema, podrían ayudarme?

[Shane D. 1,823]

@KateKate @myriamozuna

Thank you for letting me know!

I'll be reaching out to you directly via DM shortly.