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Not seeing lines


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I just purchased an iPad Pro 12.9".  I was previously working on an iPad Pro 9.7".  When working in Penultimate, the background lines are not showing up on notes unless it is a wide ruled lined, graph or dotted.  Attached is an image of what I see when trying to change my paper and all of the ones with blank icons yield blank pages when I select them.

I have done the following to no avail:

  • Completed a full sync of my account and confirmed that all notes are synced
  • Clicked "restore purchases" under settings to which I am told there is nothing to restore.

Can anyone assist with this?  I rely heavily on Penultimate for my note-taking an on this big of a screen, narrow ruled paper is an absolutely necessity.

Thank you in advance.


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