M.Candace 1 Posted September 2, 2015 Share Posted September 2, 2015 I am getting desperate to find out why I can't use the Web Clipper. I got only a useless white box that says I can use it to clip, but it doesn't clip. The black box with clipping options is gone. Could someone from Evernote please address this question?Thank you. Safari 8.0.5Yosemite 10.10.3 Recently updated Flash. Could that have some impact? Link to comment
jbignert 473 Posted September 3, 2015 Share Posted September 3, 2015 Can you post a screenshot of the white box?We haven't seen any problems in our testing on Safari Clipper. Additional info that would be useful is:- What Web Clipper version number you are running.- Try uninstalling Clipper and then re-install it. Link to comment
M.Candace 1 Posted September 3, 2015 Author Share Posted September 3, 2015 Well, this is humiliating. Last night I realized I was clicking the wrong button. The Evernote icon on the upper right of my screen gives the useless white box - still not sure what it does.The Web Clipper is the icon on the left of my screen. Everything works perfectly when I clip that. Duh!However, perhaps someone else will be briefly confused as I was and benefit from this post.Thanks for being in touch. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.