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keithfong25

chrome Gmail and Web Clipper Woes

Idea

I'm having trouble using the Web Clipper with Gmail.  It works perfectly on all other screens.  Please see attachment.  

 

Chrome Version 43.0.2357.37 beta (64-bit)

Evernote 6.3 (0e0702f/1.1.0.926)

Mac OS X 10.10.3

 

Troubleshooting: I've tried uninstalling and reinstalling the Clipper, fully clearing out the browser cache, and using a Windows machine (latest Chrome [not beta] & Evernote versions).  Still doesn't work.

post-256002-0-36277100-1430022453_thumb.

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We're going to look into this in the next week or so. In our testing Gmail clipping works as expected at the moment. It's unlikely but it may be related to you running the beta channel of Chrome so you could try on stable channel.

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I found the problem. There is an incompatibility with the Chrome Extension "SMS from Gmail & Facebook Extension (Mighty Text)."  Once I disabled this extension, the Evernote Web Clipper worked fine.  Thanks!

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