lylegray 8 Posted December 28, 2014 Share Posted December 28, 2014 When I scan something into EN via the ScanSnap IX500 and go to print the scanned note the print screen comes up blank.......if I take an extra step to open that EN note PDF in Mac/OS Preview, I can print. I scan to PDF, not JPG. All other notes (emailed, created within EN) print just fine. I have the latest EN, Mac/OS and ScanSnap manager versions. Thanks Link to comment
Level 5* CalS 5,281 Posted December 28, 2014 Level 5* Share Posted December 28, 2014 Did SS scans ever print correctly for you, or is this new behavior? If new behavior, I would consider a support ticket, particularly since the PDF prints with other software. Link to comment
lylegray 8 Posted December 28, 2014 Author Share Posted December 28, 2014 Thanks CS...."new behavior", however I can't pinpoint the change to either Scansnap or EN updates. I noticed it a few weeks ago but thought it was "user error"...and I don't print that much thus the lack of urgency. Link to comment
Level 5* CalS 5,281 Posted December 28, 2014 Level 5* Share Posted December 28, 2014 Probably EN since you can print elsewhere, but may be some combination. The recent Mac release seemed to have more than its share of issues, don't know if printing PDFs from SS was one of them. Link to comment
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