MehdiMafi

I heard back from the support and was able to recover my note. It looks like at some point I applied a template to the missing note and as a result, the note name was changed and content were removed. I then deleted the new empty note. All I had to do was to restore the empty note from the trash and look into the older version of it and recover my original notes. The support experience was awesome.

Has anyone experienced notes disappeared? Did it happen more than once? I grabbed my phone to review my tasks, and as it was trying to load, the note that held default tasks disappeared. I checked my laptop, and it wasn't there either. I grabbed my iPad, and it disappeared from there as well as it was loading. It wasn't in the Trash. I contacted support, and they checked my activity logs, saying it needed to be escalated. After almost two weeks, I am still waiting to hear back. In the last follow-up I did, the agent just said that there is a chance that the notes are not recoverable. Losing the tasks list you rely on to get your work done is one thing; I'm also worried if I can trust the tool with my notes if there is a chance they disappear with no explanation.