MKM Consulting

Hello Pink Elephant, thank you for your answer. Client enable downloading version below 13 compatible with my iOS but will never connect with the server again, that is it? Solution would be to buy a new mobile with iOS 13 on? My present mobile works perfectly and has many apps in it. Would you recommend a new low cost iphone 13 iOS and up? I'm from Brasil and will be in USA on june this year. Thanks a lot for your help.

Hi everybody, New here, I'm a subscriber. I have read through the whole forum, tried everything and wasn't able to connect EN on my mobile. Overview: IOS 12.5.7; Iphone 5S; EN downloaded at app store that says I would need version 13 and up but downloaded a compatible version to my IOS. Status: EN working properly on my mobile on Dec 23; after update I have this problem so far. EN switched on for data and wi-fi, 4G unlimited data plan, wi-fi speed 500GB. No new setup, was working properly however after updating started "Problem connecting to EN. Please verify your internet connection." Please help me, I have tried techs in Brazil but nobody could. Will not change my mobile, use it in my work. Asking for help, think it is not a difficult problem.