Sheldon Rampton

Today Skitch started popping up messages every time I used it, saying, "The sync operation cannot complete because you have reached your monthly quota. Upgrading your account will allow you to continue your sync with a higher quota." It showed a button I could click, which took me to a $49.99 annual subscription plan that I was supposed to pay for in iTunes. I went ahead and make the purchase, which is showing up now as paid in iTunes, but my Skitch account isn't upgraded, and the only help option I've been able to find through Evernote is this "community support" discussion where I guess I can describe the problem I'm having, but no one is actually going to help me. I posted a report on the problem to my iTunes account, and if no one from Evernote manages to get back to me in a day or two, I guess I'll just tell iTunes to refund my money. I've already wasted an hour dealing with this, and I'm pretty disappointed in Evernote.