PCI

thank you - I'll give it a try

the support link https://help.evernote.com/hc/en-us/requests/new seems to be a dead end and offers no path to linking to assistance from Evernote for Skitch

Thank you, I'll give it a try

I followed the exact sequence of steps above and that did not work.

thank you for that sequence. I have not gone in that exact sequence. I'll give it a try.

My skitch app is not only recording the background. I'm on a mac desktop with Catalina 10.15.7. My skitch is version 2.9. My privacy screen recording box is selected for skitch. any tips or suggestions? thanks