mibapa

Hi @Michael Flower & @PinkElephant Many thanks for your responses. Apologies for posting in the wrong forum. I've used evernote for years, but haven't really used the user forums at all and got a bit flummoxed trying to figure out where to post. Anyway, you might be interested in follow up from my side. I managed to submit a query to the Evernote team through the chat function. Based on the evernote task log I supplied, I got the response below to address the crashing. I've followed the instructions and my evernote is working again! Obviously, I have no idea if the problem is/was the same on your end, but it might be worth a try. Warmly, Michelle ------- My name is Oleg. I'm with the Evernote Technical Support team. Thanks for your patience. I will continue assisting you with the issue where your Evernote for ac app crashes shortly after launch. There appears to be some corruption in the local Evernote database on your Mac, which is causing the crash. I made an adjustment to your account from my end that should address this issue, but it will require to re-sync your notes back to your Mac using the steps below to make sure it works. Open Finder From the menu bar select Go > Go To Folder... Paste ~/Library/Application Support/ and press Go. If you don't find this directory, try ~/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/ and press Go. Locate the folder titled Evernote and rename it to Evernote.old. Launch Evernote and try signing in. I appreciate your patience and cooperation. Please let me know if the issue continues after completing these steps Best regards Oleg T Technical Support Specialist Mon-Fri, 9:00-5:00 CST

Since about 2 weeks my Evernote (version 10.21.5, build 2931) keeps crashing when trying to use the application on my MacBook (Mac OS 11.4, big sur). Restarting the program does not help; it just crashes again, within 5 mins, giving me the same notification (see screenshot attached). I've tried several things, including deleting the program from my computer and reinstalling it, but that does not work either. The only way I'm now able to use evernote is through the web application. How do I make the program work again on my laptop? Hoping to get some advice soon!