Jo L

I have good news about this! Support replied to me with the reason. The note I was trying to retrieve the history from was a 'Shared Note' in a shared Notebook that I did not create. Therefore, only the creator of the Notebook could access the View History option in all the Notes inside that Notebook (which explains why I didn't see the option when I looked into ALL the Notes inside that same shared Notebook). Low and behold, that saved the day. If only I had known! Let's just say I'm really glad that Evernote did back up the copy I need but til this day, it remains a mystery why it reverted to an old version. Who knows...but I do wish the sync button would come back! Thank you all for your help

Yeah, I didn't move the note. It's still in the original notebook that was created. Even though I said "just upgraded", by the time I posted in this forum, it was hours later and as I type now, it would have been more than 24 hours since I have upgraded. I've also checked in the Account Level section to ensure I am on the Premium - I am. Yet, I checked all my notes today and the 'View History' option is not available. I got help from Support via the live chat yesterday and they did all the troubleshooting with me, including checking that I was on the latest version of Evernote, etc... they've team member has submitted a ticket for this to be looked into. I've just got my fingers and toes crossed that they can revive that version I need quickly as the deadline for that piece of work is getting real close now and I don't know whether to redo the work or wait for a potential solution. Thanks for your help!

Thank you! I did raise it with support and they are now looking into this. I didn't move the note to another notebook so it's really strange that I don't have the 'View History' option at all in any of my notes.

Hi there, I am having the same issue and I purchased the Premium version except when I click on the 'Note info' of the note that I want to access previous versions, there is no option for me to click into "View History". Can anyone shed light on this please? I spent hours working on a note and somehow it has come up with an old version without the latest "hours" worth of updates. Thank you!