joanofsnark
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Posts posted by joanofsnark
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Hi Everyone,
I am an Evernote free user. A couple months ago I purchased a new cell phone and added it to my Evernote account. I made sure to revoke access to my old phone. I have previously signed into my account on a couple different laptop computers via the Windows desktop app. But right now, in my account info. I have only my cell phone listed under "Devices." This means I should have a free space to sign in on another device.
I tried to sign into the Desktop app (double checked that my pw was correct), and I get the message "Permission Denied." I don't understand why this is happening when I only have one device paired. Does anyone have any suggestions?
Thanks in advance for your help!
only one device paired, but still can't log in
in Evernote for Windows Issues (Versions 10.0 and above)
Posted
Thanks for the response. And I apologize if I was in error posting here.
I don't believe my issue is password-related, though. I think the problem is that the system is having trouble detecting/managing devices.
This may not be something that other users can address either. I'm a pretty casual user, though, and figured that any problem I encounter is likely a common one.
All that to say, thank you for your help, and I'll keep searching for solutions.