joanofsnark

Thanks for the response. And I apologize if I was in error posting here. I don't believe my issue is password-related, though. I think the problem is that the system is having trouble detecting/managing devices. This may not be something that other users can address either. I'm a pretty casual user, though, and figured that any problem I encounter is likely a common one. All that to say, thank you for your help, and I'll keep searching for solutions.

Hi Everyone, I am an Evernote free user. A couple months ago I purchased a new cell phone and added it to my Evernote account. I made sure to revoke access to my old phone. I have previously signed into my account on a couple different laptop computers via the Windows desktop app. But right now, in my account info. I have only my cell phone listed under "Devices." This means I should have a free space to sign in on another device. I tried to sign into the Desktop app (double checked that my pw was correct), and I get the message "Permission Denied." I don't understand why this is happening when I only have one device paired. Does anyone have any suggestions? Thanks in advance for your help!