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Had a same issue on a new Macbook and I am also a Premium subscriber. Chatted with tech support but they wanted logs but I couldn't get the logs whilst the green circle was spinning. Also tried multiple reinstalls and reboots. In the end I installed the legacy version of Evertnote and it is ok. Maybe something wrong with latest Mac client. https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote