Ribs

Well, exactly a year later this is happening again, active suscription in PlayStore but undetected by apps... I'll send a ticket AGAIN, hoping it doesn't take 2 weeks as it was a year ago, posting here just for the record. Evernote please, I really like your app, please fix this.

Hello, just to update this post my problem has been solved today (almost 2 weeks later). As I said nobody contacted me as they were supposed to but I replied the email and in a few hours my account is premium again. So I 'm glad it's working but I think evernote should fix this ASAP cause it's a bad user experience (at least for me because I use the app for my daily work). Anyways, thanks for the reply

Hi, I had to downgrade to basic plan too because my account still not detect my subscription. Also I contacted support and they told me somebody from the tech support will contact me to fix this but I have no answer yet... This was three days ago...

Recently my subscription was rebilled by google play store but evernote doesn't detect it, so I can't access my notes... This very frustrating because most of my daily notes and work are there and I refuse to disconnect devices because I already paid!