JC-303

On 2/1/2021 at 8:16 AM, lenny3200 said:

I received this response from support. If it works, I have no idea why they didn't post it here. Please try it:

Thanks for reporting this problem. We have recently fixed this issue. To ensure the fix takes place on your side, please follow these steps:

Quit Evernote, then:

1. Open Finder
2. From the menu bar select Go > Go To Folder...
3. Paste ~/Library/Application Support/ and press Go. If you don't find this directory, try ~/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/ and press Go.
4. Delete the folder Evernote.
5. Go to Evernote.com/download and download and install the latest version of Evernote
6. Launch Evernote and sign in.

Tried the above last week, problem went away until today... and now back... definitely it remains a bug in the current version (10.76-mac). This time at least it was fixed by a simple close and reopen of Evernote, but the annoyance remains.

1 hour ago, lenny3200 said:

I received this response from support. If it works, I have no idea why they didn't post it here. Please try it:

Thanks for reporting this problem. We have recently fixed this issue. To ensure the fix takes place on your side, please follow these steps:

Quit Evernote, then:

1. Open Finder
2. ...
3. Launch Evernote and sign in.

Thanks for this @lenny3200, I've given it a shot and it did at least open correctly the first time.  Hopefully the fix sticks.  Thanks for taking the time to post back for everyone else's benefit.

On 1/27/2021 at 2:08 AM, Domani said:

Does Evernote even read these posts? I've been having the same issues as everyone else here and it's been happening for a couple of months now and so has this thread. I've been using EN for many years. Also getting lots of duplicate notes that I never used to get.

So we can only assume EN is on its way out. What other products are people looking at to replace it? 

I just looked through the posts thus far and the vast majority of those citing the issue here come from paid subscribers... It definitely doesn't feel like a priority looking at the small number of staff replies and delays in fixing the issue.

I can't believe how long this has going on.  I'm on 10.6.9 on Mac Catalina, and my notes open blank, and even after restarting Evernote, they remain blank. I've had to install a legacy version to use the app.  What a pain.  I'm a long-time paid subscriber who gets OneNote free from my employer... like the poster above me said, it's looking pretty good right now.