Chr1s84

If your engineering team is working on the issue then let us know where in the process they are..are they A) finding the root cause B ) found root cause but have not started on the fix? or C) found root cause and working on it...and if you don't know how long it will take to fix then just say that...don't give people some vague "we are looking into it" answer, clearly this is a major defect that was missed in testing, clearly it's affecting your userbase....major dissapointment if i was paying for evernote i'd want that subscription comped or at least part of it.