The same thing happened to me. Starting end of November, about 15 new devices not recognizable to me (iPhone and android) accessed my account from all around the world. I only got my first email tonight and found this out.
i have everything on there...from receipts to income tax info and all my kids identity documents are scanned into there.
i can’t believe I have trusted this company for 10 years.
Obviously turned on 2 step authentication (after literally 10 attempts at this) and changed my password and removed all the authorized devices.
How can I save this data, cancel my account and transfer to another company? Is there a similar competitor?
Thanks for any advice on what to now to protect myself and my family.