Jump to content

ew29172

Level 1
  • Posts

    3
  • Joined

  • Last visited

Posts posted by ew29172

  1. On 12/15/2020 at 2:53 PM, kayjun said:

    The only thing that worked was using a different password. I guess that one I tried to use was too complicated? Weirdly, when I tried a completely different, and simpler, password, I was able to login on my phone. I know it makes absolutely no sense, but that's what worked.

    Wow amazing, thanks so much. I just encountered the exact same problem and it was doing my head in! I followed your suggestion to use a really simple password and that did the trick!

  2. I just got this reply from support as I have a premium subscription

    Hi there,

    Thank you for reaching out to Evernote Customer Support. This is Jen, and I'll be assisting you today.

    I understand that preferences menu is no longer showing after you updated your Evernote.

    We haven’t yet built this feature into the new Evernote app. This feature is on our to-do list and we plan on building it soon.

    Thank you for your patience and understanding.

    Sincerely,

    Jennifer D.
    Customer Support Representative

    • Like 1
    • Confused 1
×
×
  • Create New...