I have used Evernote for many years and upgraded to Premium a couple of years ago. I hardly ever use the web version. When I click on the evernote icon on my computers it has always displayed my notes with out requiring a login. Now when I start evernote I am presented with a login prompt. When I try and login with my web user-id / password I just end up with with an initial evernote account with no notes. So I have no access via my laptop or the web and my second computer I need to travel to.
I acknowledge and that others have reported similar problems. However :
1/ I first of all need to get my Premium account acknowledged by Evernote so I can raise a support request and have full access to the web and two computers. If you check my May 2020 payment you will see the 2020 payment. If I omitted to pay please tell me and will make the payment.
2/ I then need to get access to my notes again.
I am no longer an experienced computer user and I keep all my key documents on Evernote. And i need some medical authority codes urgently.
Suddenly I have lost access to all my notes going back many years on my laptop and my evernote Premium status has been set back to Basic
in Evernote for Mac Issues (Versions 7.14 and under)
Posted
I have used Evernote for many years and upgraded to Premium a couple of years ago. I hardly ever use the web version. When I click on the evernote icon on my computers it has always displayed my notes with out requiring a login. Now when I start evernote I am presented with a login prompt. When I try and login with my web user-id / password I just end up with with an initial evernote account with no notes. So I have no access via my laptop or the web and my second computer I need to travel to.
I acknowledge and that others have reported similar problems. However :
1/ I first of all need to get my Premium account acknowledged by Evernote so I can raise a support request and have full access to the web and two computers. If you check my May 2020 payment you will see the 2020 payment. If I omitted to pay please tell me and will make the payment.
2/ I then need to get access to my notes again.
I am no longer an experienced computer user and I keep all my key documents on Evernote. And i need some medical authority codes urgently.
So HELP !. Thanks Mike Hill