Mike JD Hill

I have used Evernote for many years and upgraded to Premium a couple of years ago. I hardly ever use the web version. When I click on the evernote icon on my computers it has always displayed my notes with out requiring a login. Now when I start evernote I am presented with a login prompt. When I try and login with my web user-id / password I just end up with with an initial evernote account with no notes. So I have no access via my laptop or the web and my second computer I need to travel to. I acknowledge and that others have reported similar problems. However : 1/ I first of all need to get my Premium account acknowledged by Evernote so I can raise a support request and have full access to the web and two computers. If you check my May 2020 payment you will see the 2020 payment. If I omitted to pay please tell me and will make the payment. 2/ I then need to get access to my notes again. I am no longer an experienced computer user and I keep all my key documents on Evernote. And i need some medical authority codes urgently. So HELP !. Thanks Mike Hill