johnn0te

Suddenly on PC widows 10 getting the following problem having upgraded to Premium. When I try to merge notes which have been created using the screenshot option in web clipper either: 1) the notes will not merge and I get a message to that effect or 2) the notes merge, but if I navigate away and return the screen-clipped content has disappeared (and do not appear on the web version either) This happens with Evernote desktop v 10.4.4 build 2096 public Editor: v112.1.14477 Service: v1.23.6 using Webclipper V: 7.13.8.31-f3c4893 on Brave (Version 1.18.70 Chromium: 87.0.4280.101 (Official Build) (32-bit)) & Chrome Version 87.0.4280.88 (Official Build) (32-bit)) but not Webclipper V: 6.13.3 with Firefox v 83.0 (32-bit) so it looks like a problem with screen shots using the new version of web clipper extension for Chrome. I tried using the version I have with Edge but it doesn't have the screen shot option. Log from webclipper in Brave: 2020\12\15 12:28:34 ERR Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: Tab must be specified Error: Tab must be specified at Extension._tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:67930) at tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:71812) at Channel._handleDispatchRequest (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:88789) at Channel._handleMessage (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87326) at _listener (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87191) 2020\12\15 12:28:34 ERR Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: Tab must be specified Error: Tab must be specified at Extension._tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:67930) at tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:71812) at Channel._handleDispatchRequest (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:88789) at Channel._handleMessage (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87326) at _listener (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87191) 2020\12\15 12:28:34 ERR Channel: Message 'tabClipper.checkBackgroundStatus' failed with error: Error: Tab must be specified Error: Tab must be specified at Extension._tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:67930) at tabClipper (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:56:71812) at Channel._handleDispatchRequest (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:88789) at Channel._handleMessage (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87326) at _listener (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:32:87191)

After a couple of days using v. v 10.4.4 build 2096 public Editor: v112.1.14477 Service: v1.23.6 All existing notes have disappeared. No side pane, no way of synching. Notes are still on server though and visible via my other device (Amazon Fire). What do I do?