Emilindy

Sorry, this is not a helpful response. Everyone on this thread knows how to find the annotate tool, see my original question above for the details of when and why it doesn't work.

Yes, the touchscreen works for drawing in other apps I've tried, including Google Keep, Squid, and the annotate tool that comes pre-installed on the file viewer for Chrome.

Hi! I was at the time, yes. I am now on Evernote web version 10.8.5, and still having the same issue. Tim, I have not yet found a solution, unfortunately.

When I try to annotate images on a Chromebook using the touch screen, the annotate feature will open, but no tools make marks (or make only a single tiny mark once). The annotate feature works fine on both Chromebooks so long as I go through the Android app that runs on Chrome OS. However, when working in the web client, annotating images only works with the track pad, and not the touch screen. Chromebooks: one Acer Flip running Chrome OS version 86.0.4240.198, and one Lenovo Duet running Chrome OS version Evernote version: Web Client What happens: I can click on an image in a note and then the pencil icon, and the annotate feature opens. I can select any of the tools The tools work via the track pad As soon as I try to use the touch screen to annotate the image (either with my finger or with a USI stylus), I either get one very small mark and than nothing else, or no marks at all. After that, I can continue to select other tools or close out of annotate, but no tool makes any marks, even if I go back to the track pad. If I close the annotate tool and open it again for the same image, the track pad works again, but trying to use the touch screen causes the same problem every time. This is consistent across both Chomebooks when using Evernote Web. I do not have this issue when in the app on these Chromebooks. I can work around this, but wanted to flag it in case it's something that can be fixed.