Jack Foong

I encountered a serious problem with Evernote lately. I can't load the program at all in Windows 10. The message is 'Something went wrong on our end. sorry about that. Please try restarting Evernote.'. I restarted the program but it didn't help. I uninstalled it and reinstall it but it didn't help either. I'm trying to use the web version but when I open any file attached in my notes, the file is in 'Protected mode'. I unprotect it for editing and then save the file but the edited content was not saved when I reopened the file. Very frustrating !!!! Please help.