frustated_user

The "Points" entry on the left pane of my "Settings" web page disappeared.

I can not open https://www.evernote.com/Points.action. Whenever I click the link, i am transferred to https://www.evernote.com/Settings.action.

 I am trying to upgrade my account from basic to premium, using my points, but I cannot do it.

A frustrated user.

On 9/25/2020 at 12:08 PM, kimilee0317 said:

I have the same problem.

On 9/29/2020 at 2:33 PM, Wartexnik said:

I have the same issue, when I click on https://www.evernote.com/Points.action I get redirected to https://www.evernote.com/Settings.action. Help pls.

I have the same problem.

Cannot redeem points to upgrade to premium.

Since so many people face the same problem, Why Evernote does not post instructions on this thread?

Frustrated user

I cannot redeem points too.

Tried with Chrome, Safari and Edge, both on Windows 10 and Mac.

I cannot open 

                      https://www.evernote.com/Points.action.

Whenever I click the link, i am transferred to 

                     https://www.evernote.com/Settings.action.

I am trying to upgrade my account from basic to premium, using my points, but this bug prevents me.