Vince Mauceri

Hi Marsay, thanks for your suggestion. I did clear all cookies and browsing and it did not work for me. I still receive the same popup box error 1073741819. Evernote customer service has still not answered by request to address the problem, so after using Evernote since 2010, time to start looking for alternatives.

Hi akb, I agree with you that this is a problem on the Evernote side, because I've never, ever had such a problem with many updates over the years with the same PC, router and ISP. I'm not giving up yet as I have too much invested in Evernote since 2010, so I'll just keep the customer service ticket open and keep repeating my request for fixing the problem until they take this seriously and come up with a solution.

Thanks a million again, PinkElephant, for helping with troubleshooting and pointing to the problem as a network issue on my desktop PC. As much as I love Mac, iPhone, iPads and other Apple products, I'm in the Windows world due to the nature of my job. Thanks very much! - VM

Thanks again PinkElephant for taking the time and offering corrective actions. I just downloaded the latest version of Evernote Version 10.82.1 to my 2016 Asus Zenbook (Windows 10) laptop from the same WiFi home connection to my router and same ISP used by my Desktop that's had the problem. I only use the laptop PC when travelling and haven't used it in 3 weeks until today. It was a seamless error free download, just by clicking download and then the setup file and it automatically worked without me having to do anything else, just like it worked for years on my desktop. My home Wifi uses the same Firewall and security software as the desktop PC. I tried connecting the desktop PC to the home Wifi (same router and ISP), but I could not connect to the hotspot on my iPhone. I then tried a wired (lightning - USB) cable connection from the desktop PC to my iPhone hotspot and it still would not connect to the internet. All my other desktop PC apps work fine connecting to the internet from my ethernet connection (same router and ISP). - VM

Hello Marsay, that is the exact same error message 1073741819 pop up box I've experienced the past 4 weeks after, like you, uninstalling and installing the latest version of Evernote at least 12 times!!!. I'm a long time paid user, yet Evernote Customer Service takes several days to respond to my problem compared to prior to new ownership I would always receive a response to any problem within 24 hours. I'm still waiting and no response. When Evernote does respond I get the same instructions as listed in my first post at the very top of this thread. If I ever get Evernote Desktop Windows 10 version working, I'll post the solution here. Thanks for sharing your post of the similar problem. - VM

I forgot to mention that my ISP has not made any changes as Evernote Windows 10 desktop version has always worked until now. - VM

Thanks for taking the time in answering. I don't understand after several years of other Evernote version updates, with my Windows 10, exact same PC, that I've never encountered such a problem. When the pop up box "Something went wrong on our end, sorry about that. Please try restarting Evernote. Exit Code: 1073741819", the Evernote home screen does appear in the background, looking like normal, except a few seconds later this pop up error box appears. If I don't click on the "quit" or "re-start" links in the pop-up box, but instead click on the Evernote left side Notebook I call "Inbox," the green Evernote spinning wheel just keeps spinning indefinitely making Evernote non-usable. - VM

For nearly a month now and many service requests to Evernote customer service, I still cannot get the Desktop PC version of 10.81.4 to load and get the error message pop up box: "Something went wrong on our end, sorry about that. Please try restarting Evernote. Exit Code: 1073741819". I re-start, I re-boot my PC, I delete everything using the Revo Uninstaller and it still will not start. I've followed all of the instructions below several times from Evernote customer service: Here are some steps you can follow: 1. Check your notes on Evernote Web: First, make sure all your important notes are safe and accessible on Evernote Web. You can do this by logging into Evernote on your web browser and checking if everything looks okay. 2. Open File Explorer: This is where you can navigate through your computer's files and folders. You can usually find it by clicking on the folder icon on your taskbar or by searching for "File Explorer" in the search bar. 3. Find the %AppData% folder: In File Explorer, you'll want to search for a folder called "%AppData%". You can do this by typing "%AppData%" (without quotes) into the address bar at the top of File Explorer and hitting Enter. 4. Locate and delete the Evernote folder: Inside the %AppData% folder, you should see a folder named "Evernote". Delete it by right-clicking on it and selecting "Delete". This will remove any leftover files from Evernote on your computer. 5. Download and install Revo Uninstaller: Revo Uninstaller is a helpful tool that can make sure all traces of Evernote are removed from your system. You can download it from https://www.revouninstaller.com/start-freeware-download-portable/, and then install it. 6. Reinstall Evernote: Once Revo Uninstaller has finished removing Evernote, you can reinstall it by downloading the latest version from our website: https://evernote.com/download. It's not on my end, it's on Evernote's end and they fail to do anything about it, except re-sending me the same above instructions that do not work. Before this version, I've never had any problems with many Evernote updates on the same desktop Windows 10 PC. Has anyone else experienced this and how to fix it because I'm not getting anywhere with Evernote to provide a solution on THEIR END? Thanks, Vince

New feature request for EN Premium for Work Chat: 1) Ability to archive or copy a thread of Work Chat texts to a Notebook within Evernote and/ or to Export Work Chat threads to another application or save as a pdf. 2) Ability to search within a long thread of Work Chat texts based on "keywords". That's about it - thanks!