akash47

Gotcha, thank you

Hopefully - but in that case a reasonable response would have been to get back to me. Say it's an edge case. Upgrade my plan from the backend until I can pay. Currently I'm in limbo and the last message from CS was 4 days back.

PS: Got in touch with CS. Still haven't been able to pay. Doesn't bode well for Evernote if it's so hard to pay them.

Figured it out. The trick is to only select something in the first couple of drop downs. Resist temptation to leave the others dropdowns untouched. And then have the intuition to scroll down below the fold for the "raise ticket" button. @gazumped - sorry, I'm not being snarky towards you. Just towards Evernote 😃 I think they should do better. Meanwhile, I can only sign into 2 devices. Technically. But in practice, I'm logged out of computer and web. It should have been only one of those two. (only mobile works). User hostile.

Thank you, But this is seriously the worst UX possible. How do I raise a ticket where this is no submit button. You're right about that - aesthetics is subjective. However, web clips > simplified should be a lot closer to "reader view" . But it isn't. (I'm on Firefox). The evernote "simplified" clip had huge blurry images, headers, footers, email sign up forms etc. Just not usable at all. It was this article. I could write a detailed (and admittedly more helpful post) - but right now I need to figure out how to pay.

I've tried on FF and Chrome. With and without adblock. With and without VPN. Messaging official handle on Twitter Messaging main in-charge on Twitter. ..... nothing. This is product 101. Why make it hard for people to pay?

Here is a screenshot of the error. (I've been getting this for weeks) It really shouldn't be this hard to pay Evernote. And also, while you're reading - if someone from Evernote is reading -: Please improve readability and aesthetics. Features are fine, but we want to come back to something nice everyday. The webclips are terrible. Speed and reliability