John Bop

Hi Gazumped For my Windows install, it periodically looks for the latest update. When it finds one, I get the option to Update or Cancel. When I choose Update, after a minute or so, Evernote shows me the error box claiming that the Update requires Windows 7 or Later. The Update process is halted. It never even gets started. It's like, "Phhht! Need Windows 7 or Above. We're Out-o-here!" I currently have 10.10.5 installed. The latest version offered is 10.14.6, so there was no update in the background. I know how to get around this annoying issue. I'd rather just use the single Update button to get the job done instead of having to find and download, then run a new install. I'll contact Support and see what they can do. \Thanks, John L

For the past several months, My Evernote on Windows 10 automatic update won't update when I choose to. The Update returns an error box stating, "Requires Windows 7 or above." It's like the Update program can't figure out which version of Windows is running. I can get it updated, but I have to download the latest executable from Evernote.com, then re-install. What do I do to fix this obvious bug? I have had this error for months. I have tried to search this Forum for a solution, but the Search function is a joke. My Search for "Requires Windows 7 or above." returns hundreds of pages of results, with most of the posts containing only 1 or 2 of the words.Thanks, John L