@Jim Rogers
I don't know what to say. At this point I've cancelled my renewal with Evernote and plan to move onto other options. I'm disappointed for several reasons. I've been an Evernote Premium user now for years. I've accepted the up/downs as the company has transitioned. I've even accepted the idea of higher fees. But, my benefits during this time have continually decreased (poor tech support, inadequate & delayed response via the forum, removal of supported apps such as Skitch, higher fees, and now technical issues).
Enough is enough. It's regrettable that I feel Evernote has lost its way.