Krissy Audette

Okay thanks, please disregard my rudeness this has just been a complete nightmare. It's just incredibly important that we get these notes back

Look I just want the notes back. This is unreal a MONTHS worth of very important notes and information we need for our clients. This is incredible detrimental to our work. I just want the information back.

All the instructions on your website does not explain further if the account has a subscription thats been expired. It does not give us the option to activate it says contact admin I have no idea what that means?? My boss Has been using this app for years and I've never experienced so much chaos in trying to upgrade this from personal to business/teams (hoping that it would make things better).. it has only caused more issues. It's literally been 30 days exactly since I changed this over to a business account for the rest of me and the team at work (it's literally just the four of us). This morning I was interrupted on my day off, from my colleagues that nobody could access the account with all of our 2000 IMPORTANT notes and information in it. They have spent all day trying to figure out the issue and it's caused a serious problem for workflow. We are a branch of a mortgage company and we use these notes every single day probably all day to keep track of all leads (contact info, tracking of contact, ref agent) that we talk to. I can't even use this discussion place for the actual account we use because I cannot log into it at all. Help would be great considering there's no freaking number we can contact for help whatsoever. This is ridiculous, especially since we've been paying for the premium. Message me ASAP!