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jperks

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  1. Thank you for your recommendations agsteele. no I do not remember where I saved the google emergency codes. I went to google authenticator to get new codes and it gave me 10 of them, but they are all only 8 digit, not the 16 digit ones evernote is asking for. I cannot get to the security settings on my phone as it asks for the google authenticator info there as well. Now that I have tried this again, it has logged me out on my phone as well. So I now have no access. it was bound to happen.
  2. I just changed jobs and when i got my new laptop my Evernote worked great for 5 days. Then Friday it started asking me for my google authenticator code, which has not worked in years since I switched phones. Usually there is an option to send a code via text, that is gone. In the midst of trying to figure this out my password no longer works so I cannot login on the web. luckily my phone is still logged in but without the authenticator and password I cannot deactivate 2-step authentication to get access on my laptop. do I hold out for Evernote support or is there another option?
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