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lesliebee

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About lesliebee

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  1. @Jeff Z.: yes, you have described exactly (but much more clearly than I did) the same behaviour of the issue I am having. Thanks
  2. Thanks for moving the discussion @DTLow. Apologies, I was not aware of the Mac Feedback forum. Confirming: when I click on the Helper, I get a floating dropdown scratchpad appear, with various options selectable at the top. I choose the 3rd one (icon: iMac with cross-hairs on it), which allows me cross-hairs to select a region of my screen. Then I click the "Save to Evernote" button on the dropdown, and the clipping 'disappears'. In the past, when I open Evernote on that same machine, voilà, all my clippings since I last opened Evernote are visible in my default location/folder/notepad within Evernote. But since the bug appeared, my default clipping location is completely empty. However, if I now repeat the above clipping steps (with Evernote open) I get the newly saved clipping AND all_my_previously_freshly-clipped_but_now_invisible_clippings_since_I_last_did_this suddenly reappear in that default location, exactly as they should have done, *except* now only in batch. And if I do helper clippings and save, then open Evernote (with the default clipping location apparently empty), and this time I don't do clippings with Evernote running, then the clippings remain invisible and there is no way of knowing there are clippings that have been made since Evernote was last opened. I don't know the exact date when this behaviour changed, but it's been about a month (i.e. late 2017).
  3. I'm using Evernote 6.13.3 on macOS 10.13.2 (High Sierra). I use the Evernote helper in the top menu bar to take clippings, and when I later open the main Evernote program, all the clippings are there waiting for me. Or used to be... but no longer. Sometime over the past month or so, this functionality stopped working: - The Helper is still in my menu - It still takes clippings - But they are NOT present in the main Evernote program when I open it UNLESS - If I have the main Evernote program running in the background when I use the Evernote helper, then it DOES work, AND ALSO I get back all clippings that had been "lost" as per above while the helper was not communicating. I've tried deleting and redownloading a fresh copy of Evernote, and I've tried closing the helper and reopening it. Didn't fix the issue. And I've waited until the next routine update of Evernote in case you knew about this. But also didn't fix the issue. And there are no other reports on the Forum. Happy to provide further testing and info as needed.
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